Customer Service and Warranty Management

By relying on Carhart GMS for customer service and warranty management, you benefit from the convenience and peace of mind of our on-the-ground presence in China, technical expertise, and extensive service network, as well as the economies of our representing other manufacturing clients. Services include:

Installation of products by qualified engineers         

Customer service and support

After sales service

Warranty service - facilitated by Carhart GMS software, which enables you to validate warranty claims online and helps product recalls by tracking raw materials into product units

Replacement parts service and field repair.

For specifics on how Carhart services can speed your China market entry, contact us now.